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- Terms and Conditions | Jeweltech | High Jewelery Creations | Geneva
Since 1989, Jeweltech has specialized in High Jewelry. Jewelery transformations, repairs of rings, bracelets and necklaces and creation of bespoke luxury jewellery. We offer products such as engagement rings, rings with precious stones, earrings, bracelets and necklaces with diamonds or precious stones, gift ideas for birthdays and weddings; Cleaning, polishing, engraving services, carried out by craftsmen in our workshops in Geneva, Swiss quality Terms and conditions ABOUT JEWELTECH AND THESE TERMS OF USE Jeweltech Sàrl has its registered office at Rue Eugène-Marziano 39, 1227 Geneva, Switzerland. The Web Site and the Mobile Site (together the «Platforms ») are owned and modified by Jeweltech Sàrl. These Terms of Use (“Terms of Use”) govern your use of the Jeweltech Sàrl Platforms. In these Terms of Use, we use the termjeweltech («we », «our » and «our ») to designate the registered office of Jeweltech Sàrl whose address is indicated above, as well as its affiliated companies. Please read these Terms of Use carefully before using the Platform. By using the Platform, you signify your consent and agreement to these Terms of Use. If you do not agree to these Terms of Use, you are not permitted to continue using the Platform. Updates to these Terms of Use We may make changes to these Terms of Use at any time. Please check them regularly to stay informed of updates. ABOUT OUR HOSTING SERVICES Website hosting services are provided by Provider: Wix.com. The domains of the website are provided by the Supplier: Infomaniak.com USE OF PLATFORMS Jeweltech has created its various Platforms to provide information about its company and its products for your personal use. While considerable effort has been taken to ensure that the visual representations of Jeweltech products displayed on the Platforms are representative of the color, design, style, etc. original products, slight variations, distortions and / or differences may appear compared to the original product. This may be due, for example, to technical problems such as the settings of your browser or your computer. Consequently, Jeweltech and the Supplier cannot be held responsible for the apparent differences between the images of the products represented on the Platforms and the original products. We strongly advise you to visit one of our boutiques or one of our authorized retailers before making a purchase online or by telephone. COPYRIGHT NOTICE All content present on the Platforms is either protected by copyright (Copyright©) of Jeweltech, or granted under license to Jeweltech and used by the latter. All rights reserved. Please refer to the section above relating to use on the Platforms. LINKS AND LINKING The Platforms may contain links to other platforms operated by third parties not affiliated with Jeweltech. The inclusion of any link to such third-party sites does not imply endorsement by Jeweltech of such sites. Jeweltech has not reviewed the entire content of these linked sites and is not responsible for the content or accuracy of off-site pages or any other sites linked to any of our Platforms. If you choose to click on any link to off-site pages or third-party sites, you do so at your own risk. Jeweltech does not authorize any link to any of its Platforms from a third-party platform without its prior written authorization. TERMINATION AND SUSPENSION You agree that Jeweltech may, without prejudice to its other rights, automatically terminate or suspend your access and use of the Platforms, with or without notice, in the event of your failure to comply with any of the stipulations of this contract, or in if you violate the rights of Jeweltech, its affiliates or a third party. You agree that Jeweltech may modify or suspend access to any of the Platforms, with or without notice. You agree that Jeweltech and/or Supplier shall not be liable to you or any third party as a result of such modification or suspension. The provisions entitled Limitation of Liability and General Provisions shall survive the termination of these Terms of Service. APPLICABLE LAW AND JURISDICTION These Terms of Use shall be governed by and construed in accordance with the laws of Switzerland, without reference to conflict of laws. Any dispute, controversy or claim arising out of or in connection with the Terms of Service, including relating to the validity, invalidity, breach or termination thereof, shall be decided or arbitrated in accordance with these Terms of Service. Where the laws of Switzerland are different from the mandatory consumer laws in your own country, we will provide you with similar protection. CONTACT US If you have any questions or comments regarding these Terms of Use, or general questions, please contact us at the address listed below. You can also use this address if you wish to request a copy from us of the personal information we hold about you. Jeweltech Sàrl - High Jewelery info@jeweltech.ch | Tel: +41 22 343 69 37 39 Rue Eugène-Marziano, 1227 Geneva, Switzerland
- Contact | Jeweltech | High Jewelery Creations | Geneva
Since 1989, Jeweltech has specialized in High Jewelry. Jewelery transformations, repairs of rings, bracelets and necklaces and creation of bespoke luxury jewellery. We offer products such as engagement rings, rings with precious stones, earrings, bracelets and necklaces with diamonds or precious stones, gift ideas for birthdays and weddings; Cleaning, polishing, engraving services, carried out by craftsmen in our workshops in Geneva, Swiss quality CONTACT ADDRESS Eugène-Marzianostraat 39 1227 Carouge Geneva, Switzerland Opening time Monday Friday 9:00 a.m. - 5:00 p.m. contact us +41 (0) 22 343 69 37 +41 (0) 78 978 88 68 info@jeweltech.ch QUESTIONS For questions about our articles and services send us a message using the contact form below. Our Jewelry workshop remains at your disposal by email or by appointment in Geneva. Surname Name E-mail Object Message Send Thank you, the form has been sent correctly Private showroom If you are interested in purchasing one or more of our creations, we offer you the possibility of organizing, upon request, a private showroom at your home. You will be able to discover and try on our pieces in an exclusive and intimate setting, accompanied by our personalized advice. For any request, do not hesitate to contact us via the form below, specifying your wishes and availability.
- Partners | Jeweltech | High Jewelery Creations | Geneva
Since 1989, Jeweltech has specialized in High Jewelry. Jewelery transformations, repairs of rings, bracelets and necklaces and creation of bespoke luxury jewellery. We offer products such as engagement rings, rings with precious stones, earrings, bracelets and necklaces with diamonds or precious stones, gift ideas for birthdays and weddings; Cleaning, polishing, engraving services, carried out by craftsmen in our workshops in Geneva, Swiss quality our partners A trusted partner Since its creation, the Jeweltech Haute Joaillerie Workshop, based in Geneva, has collaborated with the greatest Swiss brands as well as with private clients passionate about excellence. Our human-sized structure allows us to combine flexibility, responsiveness and quality requirements, to respond to each project with the greatest precision. Within our workshop, every step of the creation process is carried out in-house: from design to finishing, each piece of jewelry is meticulously monitored. This complete mastery gives us the freedom to produce a unique piece or larger series, while ensuring deadlines are met and costs are kept under control. Our commitments: Fair and transparent prices Rigorous quality control at every stage Safety and reliability of deliveries Careful inventory management Over the years, our attention to detail, our rigor and our personalized service have forged a lasting relationship of trust with our partners and our customers. Jeweltech, the commitment to conscious jewelry Jeweltech is a member of the Responsible Jewellery Council (RJC). The Responsible Jewellery Council (RJC) is an international non-profit organization that brings together more than 1,000 jewelry companies worldwide. All of its members adhere to the Code of Practices (COP), a global standard that defines responsible business practices for diamonds, gold, and platinum group metals. This code covers key areas such as human rights, working conditions, environmental protection, product transparency and ethics in mining practices. At Jeweltech, we are committed to upholding these principles every day. Our diamonds come exclusively from sources certified to the Kimberley Process (KPCS) and the Gemological Institute of America (GIA), guaranteeing traceability and ethical origin. In this same desire for sustainability, we adopt environmentally friendly practices: Recycling of chemicals used in the workshop Sorting and recycling of glass, cardboard and PET Recycling of gold residues via an approved company also affiliated with the Responsible Jewellery Council (RJC) These commitments reflect our desire to carry out our profession with respect, responsibility and transparency, while preserving the precious heritage of Swiss Fine Jewelry. Due Diligence Report 2025 At Jeweltech we understand the importance of maintaining a positive environment and we ensure good working conditions so that our employees can thrive. Thus, we set up flexible schedules so that everyone agrees best with his team. We also respect equal pay according to the contribution that each provides to the general development of the company. _______________________ Since its creation, Jeweltech has emphasized the responsible and philanthropic aspect. Determined to help those most in need, Jeweltech partners with non-profit organizations to have an impact: Access to drinking water in Africa – Helvetas Against hunger and poverty (SWISSAID) Helping children (Cycle for Children, UNICEF) For the protection and preservation of endangered animals, species and ecosystems (World Wide Fund for Nature, WWF) A group of volunteers from Geneva that help the homeless: la Caravane sans Frontières Asmebi – French Association of Jewelery Trades The Global Citizen. Jeweltech was in Dubai in 2021 to represent our jewelry.
- Conditions of Sale and Delivery | Jeweltech | High Jewelery Creations | Geneva
Since 1989, Jeweltech has specialized in High Jewelry. Jewelery transformations, repairs of rings, bracelets and necklaces and creation of bespoke luxury jewellery. We offer products such as engagement rings, rings with precious stones, earrings, bracelets and necklaces with diamonds or precious stones, gift ideas for birthdays and weddings; Cleaning, polishing, engraving services, carried out by craftsmen in our workshops in Geneva, Swiss quality CONDITIONS OF SALE and delivery CONDITIONS OF SALE Boutique, e-Boutique, Jeweltech Customer Relations Center Last update: 2022 - 23 We may change these Terms of Sale at any time. Therefore, please check them regularly in order to be kept informed of updates. The latest version of these Terms of Sale will always be available on the Platforms. Any new version of these Conditions of Sale will take effect immediately on the date of publication and will govern all orders for products or services placed from this date. Any changes to the Terms of Sale after you place an order will not affect that order or your relationship with us, unless required by applicable law. REGARDING JEWELTECH AND THESE TERMS OF SALE These Conditions of Sale apply to all sales of Jeweltech products or services that you may order from our Selling Entity (as defined below), on the website and via any associated mobile or digital sites referring to these Conditions. (collectively, the “Platforms”) or by telephone via our customer relations center (the “Client Relations Center”). CONDITIONS FOR THE PURCHASE Only natural persons (and not legal persons) who (a) have reached the age of legal majority required to enter into contracts (eighteen in most countries); (b) have the legal capacity to enter into contracts; and (c) use a shipping address in the country(ies) we serve (as indicated by the Sales Channels), can order products. If you have not reached the age of legal majority or if for any other reason you do not have the legal capacity to enter into contracts, one of your parents or guardians must place your order on your behalf. , and he will be asked to accept these Conditions of Sale. By placing an order, you represent and warrant that you are a bona fide customer and end user purchasing for your own use or the personal use of a third party, and that you will not ship, sell or otherwise distribute otherwise our products, or purchase our products or services for commercial purposes. AVAILABILITY AND QUANTITY OF PRODUCTS All orders placed are subject to availability and our acceptance of such orders. The products presented on the Platforms, which cannot be added to the basket, are not available for sale on the Platforms. The Customer Relations Center can provide more information regarding these products. For information regarding the ordering process, please refer to our Ordering Process article below. Quantity limits may apply to orders of certain products. We reserve the right to refuse at any time, without notice, orders exceeding a certain number of authorized products. ACCOUNT REGISTRATION AND VALIDATION OF VISITOR PURCHASES To place an order, you can either register and create an online account, or place an order as a visitor without creating an online account. When you place an order as a visitor, we may still create an account in our internal systems to record your purchase(s). PERSONALIZED SERVICES Personalization services (for example, engraving or embossing) or other services may be offered on a selection of products. If you wish to have your product personalized, please provide the information requested in the Sales Channels. We reserve the right to withhold or refuse acceptance of any order for personalized products or products accompanied by a message card containing statements that are unacceptable, illegal or contrary to our policies. It is your responsibility to ensure the accuracy of any notices you provide regarding the products to be personalised. In addition, orders for personalized products are not cancellable and products that have been personalized to measure in any way cannot be returned to us for exchange or refund, such as as described in these Conditions of Sale. This clause does not affect your rights as a consumer (please see the article Manufacturer Warranty and your legal rights as a consumer for more information). ORDER PROCESS The Platforms ordering process will include the following steps: • Add to basket: once you have chosen a product, you can put it in your basket. You can then decide to continue shopping and add them to your basket (subject to availability and quantity limits). Placing an item in your shopping cart does not guarantee its availability at the time of purchase, which is only confirmed once you have received written order and shipping confirmation. • Validation of visitor/my account purchases: when you are ready, you go to the "validation", either as a visitor or through your registered account. You can also remove from the basket one or more product(s) that you have selected during the validation process. • Delivery, verification and payment: during the validation process, you add and verify the details of your order and your personal information (in particular the e-mail address email address, shipping address, billing address and payment details). You should carefully review and confirm all details appearing on the order summary page before placing your order. • Placing an order: you then tick the corresponding box and place your order. If an order is placed through the Customer Relations Center, the Jeweltech Ambassador will guide you through the above steps and verbally ask you to confirm your order details. We reserve the right, in our sole discretion, to refuse, cancel or terminate orders at any time for reasonable cause. For example, we may refuse, terminate or cancel your order if there is an ongoing dispute regarding payment for a previous order or if we suspect that you, in our sole discretion, are (i) engaged in fraudulent activity; or (ii) any other kind of breach of these Terms of Sale. PRICES, TAXES AND DELIVERY COSTS Unless otherwise stipulated, all prices indicated on the product pages of the Platforms or indicated by the Customer Relations Center do not include sales taxes/VAT, and exclude delivery costs and all other taxes. For all shipments to Switzerland, the VAT of the fiscal year will be added to the basket, for all orders outside Switzerland, the cost of the product is excluding VAT and it will be up to the carrier to charge you the costs of customs clearance in your country, including your country VAT. The applicable currency will be updated according to the destination of the delivery after you have provided us with the delivery address and will be mentioned in your basket before you place your order. You should carefully check updated prices and applicable currency. Sales tax or use tax will vary depending on where the products are delivered. Delivery costs are described, where applicable, in the Shipping Policy indicated below or on the Sales Channels. Delivery costs are not indicated on the product pages but will be added to the price of the product after you have chosen your delivery options. A summary of these charges will be provided before you are asked to confirm and place your order, and these charges will also appear in the emails we will exchange with you once you have chosen your delivery options. We can offer a VAT refund mechanism if you decide to have the products delivered to Switzerland and, no later than thirty (30) days later, to export them outside of Switzerland under certain conditions. For more details, please contact our Customer Relations Center. We reserve the right to modify prices and delivery costs at any time and without notice. We ensure that product prices and delivery charges are correct at the time the relevant information was entered into the system or communicated to you via the Customer Relations Center. However, despite our reasonable efforts, it is always possible that the price of some of the products offered through our Sales Channels or the delivery costs may not be accurate. If the price of any of the products you order or the delivery costs are incorrect, we will contact you as soon as possible to inform you of this error. If we are unable to contact you using the contact details you provided during the order process, we will cancel the order and notify you in writing. If we accept your order in error and process it despite an error in the prices quoted or the delivery charges, we may cancel the supply of the product and refund any sums paid by you. Please note that changes in applicable law between the date you place your order and the date you receive a written Order and Shipping Confirmation may change the taxes associated with your order. If the resulting change results in an increase in the taxes charged to you, we will contact you and ask you to reconfirm your order. PAYMENT We accept the means of payment identified as part of the ordering process via the Sales Channels. Depending on the means of payment, we may request additional information, including any particular form of identification. When ordering on the Platforms, you will need to provide your payment details on the appropriate form. In the case of an order placed by telephone, you must provide your full payment details to the Customer Relations Center. All payment cardholders are subject to a validation check and authorization process by the card issuer. If the issuer of your payment card refuses to authorize payment to us, you must contact them directly to resolve the problem. Other payment methods may also be subject to validation checks and payment system provider authorization. You expressly authorize us to perform security checks as we deem necessary, to occasionally transmit or obtain information (including updated information) about you to or from third parties, including but not limit, your payment card details, in order to authenticate your identity, validate your payment card, obtain initial payment card authorization and authorize individual purchase transactions. The total amount of your purchase will usually be blocked on your payment card until your order has been dispatched, at which time an Order and Dispatch Confirmation will then be communicated to you and your payment card will be debited for the cost of applicable purchase. When using Credit Card/Debit Card/PayPal/PayPal Express/Alipay/WeChat Pay as your payment method, the full amount of your purchase may be charged immediately after you place your order. Pre-payment does not affect your rights under these terms and conditions (including for example any right to reimbursement). Once your order has been dispatched, you will receive an order and dispatch confirmation. If we are unable to meet our shipping and/or delivery obligations as set out below, we will notify you by email and refund your pre-payment as soon as possible. For payments by credit card/debit card, the total amount of your purchase may be blocked on your payment card until your order has been dispatched. You will then receive an order and shipping confirmation, and your payment card will be charged the applicable purchase price. If PayPal/PayPal Express/Alipay/WeChatPay is offered as a payment method, the total amount of your purchase may be deducted immediately after placing your order. Prepayments will not affect your legal rights under these Terms of Sale (including, for example, any right of refund). If we are unable to meet our shipping and/or delivery obligations set out below, we will notify you by email and refund the prepayment as soon as possible. We may accept any bank transfer in payment of orders at our sole discretion. We do not charge commission for bank transfers for any order placed through the Sales Channels or the Customer Relations Center. However, some banking institutions may charge wire transfer fees. We require all orders paid by bank transfer and placed over the phone to be confirmed through an order approval process. We can acknowledge receipt of an order paid for by bank transfer, but the order will not be processed until payment has been received and we have confirmed its receipt by e-mail. If your wire transfer is not credited to our bank account within seven (7) days of placing your order, your order will be cancelled. ORDER ACKNOWLEDGMENT Once you have made your selection and placed your order through the Sales Channels, you will receive an Order Acknowledgment (by email or otherwise, confirming the details of your order together with a reference number control). Take care to keep this order reference number, for any subsequent request or search for information concerning your order. This Order Acknowledgment does not constitute acceptance of your order. To confirm the order, we will carry out customary credit, fraud and security legal and related checks and, if satisfactory, then process your order. Upon receipt of the Order Acknowledgment, it is your responsibility to check it and confirm that it accurately reflects your ordering intentions. If you have any questions or concerns or if the Order Acknowledgment does not reflect your intentions, you should promptly contact the Customer Relations Center. These Conditions of Sale will be given to you as soon as we acknowledge receipt of your order. SHIPPING POLICY We only accept orders for delivery to the country(ies) identified during the Order Process. Please note that we do not ship to certain addresses, such as military areas, certain restricted areas, collection points or PO boxes. For more information, please contact the Customer Relations Center. In-store withdrawals can be offered free of charge in Switzerland. We will inform you by e-mail or telephone when the product is ready to be picked up in store. If you order multiple products, we will only ship the order once all products are available (there will be no partial deliveries). ORDER AND SHIPPING CONFIRMATION We will send you an Order and Dispatch Confirmation in writing (by e-mail or otherwise) at the time of dispatch of your order. This Order and Dispatch Confirmation constitutes acceptance of your order by us, indicating the existence of a binding sales contract. DELIVERY We will use reasonable efforts to ensure that delivery is made by the carrier within the estimated delivery time from the date of our written Order and Dispatch Confirmation, and in any case within thirty (30 ) days following this date, unless your purchase is for a product or service which will require additional delivery time as we have explained to you, for example in the case of products or services which we personalize or manufacture according to your instructions. When placing an order through the Sales Channels, you have the option of choosing a particular delivery date offered on the Sales Channels. Such particular delivery date remains subject to our confirmation. If the delivery of products is delayed by an event beyond our control, we will notify you as soon as possible and use our reasonable efforts to minimize the consequences of the delay. If we fail to deliver within thirty (30) days of the date of the written Order and Shipment Confirmation or such other time as we specify, you may contact the Customer Relations Center to cancel the relevant order and obtain a refund. sums that you have paid us on account in respect of any products that you have not received. In all cases, your right to cancel an order and to receive a refund of the sums you have paid us on account for any products which you have not received constitutes your sole remedy if we do not deliver the order in question. When assessing your delivery time, please take into account payment approval time, address verification, security checks and order processing. Please note that delivery is always subject to receipt of your full payment. We will require a handwritten or electronic signature from you, or from anyone at the specified delivery address (unless you make other arrangements), to confirm delivery of each product, after which the risk and responsibility for the products you have purchased pass to you. If you have indicated a recipient other than yourself for delivery (for example, if it is a gift), you understand and agree that a signature of such recipient (or of a person at the address of delivery) constitutes proof of delivery and acquittal of the sales contract by Jeweltech, implying a transfer of responsibility to the address of the recipient, as if the product had been delivered to you. For certain categories of products, we reserve the right to deliver the products only to the person who is the intended recipient of the order as indicated on the label of the package, and to request an identity check for verification purposes at the time of delivery. Please call our Customer Relations Center for information. INVOICES After ordering products through the Sales Channels, you will receive an invoice sent to you in writing (to your email address as a PDF attachment or otherwise). RETURN AND EXCHANGE POLICY Please click here for full details of our Returns and Exchanges Policy, which forms part of these Terms of Sale. MANUFACTURER WARRANTY AND YOUR LEGAL RIGHTS AS A CONSUMER We are committed to ensuring that each product strictly complies with our quality criteria and that it has passed all our controls, both technical and aesthetic. If you wish to repair a product covered by the applicable Warranty, please refer to the applicable Warranty and call our Customer Relations Center for more information. Jeweltech provides the service of the legal guarantees of conformity and that relating to the defects of the thing sold which you could benefit from under the consumer code (articles L 217−4 to L217−16). Based on the legal guarantee of conformity: • you have a period of two years from delivery of the property to act; • you can choose between repairing or replacing the item, subject to the cost conditions provided for in article L. 217-9 of the consumption ; • you are exempted from providing proof of the existence of the lack of conformity of the good during this two-year period. The legal guarantee of conformity applies independently of any commercial guarantee granted. You can decide to implement the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the civil code and in this case, you can choose between the resolution of the sale or a reduction of the sale price in accordance with article 1648 of the civil code. We remind you of the content of the following legal provisions: Article L 217-4 of the Consumer Code: “The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility”. Article L 217-5 of the Consumer Code: “The good complies with the contract: 1° If it is specific to the use usually expected of a similar item and, where applicable: • if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model ; • if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling; 2° Or present the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the knowledge of the seller and which the latter has accepted”. Article L 217-12 of the Consumer Code: The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods. Article L 217-16 of the Consumer Code: When the buyer asks the seller, during the course of the commercial guarantee which was granted to him during the acquisition or repair of movable property, condition covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run. This period runs from the request for intervention by the buyer or the provision for repair of the property in question, if this provision is subsequent to the request for intervention. Article 1641 of the Civil Code: The seller is bound by the guarantee for hidden defects in the thing sold which render it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have not acquired, or would have given only a lesser price, if he had known them. Article 1648 of the Civil Code: “The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect”. REPAIRS For any repair request relating to a product ordered through the Sales Channels, please contact our Customer Relations Center. LIMITATION OF LIABILITY To the fullest extent permitted by applicable law, we disclaim and exclude all other terms, conditions and warranties relating to the products and Sales Channels, whether express or implied or otherwise, or arising out of any transaction, prior usage or trade practice. Nothing in these Terms of Sale limits or excludes our liability for any liability which cannot be limited or excluded by applicable law. Subject to the preceding sentence, our entire liability to you under these Terms of Sale in respect of any order, whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages, shall in no event exceed one hundred percent (100%) of the price of the product(s) in your order. Please note that in some countries consumer protection laws may not provide for certain exclusions or limitation of warranties or liabilities, and therefore some of the above exclusions and limitations may not apply to apply. GENERAL PROVISIONS If any provision, or part-provision, of these Terms of Sale is held to be unlawful, void or unenforceable, such provision or part-provision shall be deemed not to form part of these Terms of Sale, and the legality, validity or character enforceability of the other provisions of these Terms of Sale shall not be affected, unless applicable law requires otherwise. These Terms of Sale (and any related terms incorporated by reference) constitute the entire agreement and understanding between you and us with respect to the order of products or services, and supersede and replace all agreements, draft agreement, arrangements, covenants or ancillary contracts of any kind entered into by the parties, whether oral or written, with respect to such subject matter. We decline all responsibility in the event of non-performance or delay in performance or non-compliance with our obligations under these Conditions of Sale, arising from any cause beyond our control. Our waiver of any breach of any provision of these Terms of Sale shall not be construed as a waiver of any other or subsequent breach. This contract is between you and us. No other person shall have any right to enforce any of its terms. However, if you purchase a product as a gift, the recipient of your gift will benefit from the applicable Guarantee. CONTACT US If you have any questions or comments regarding these Terms of Sale, or general inquiries, please contact us at the address and telephone number listed below. Jeweltech Sàrl - High Jewelery info@jeweltech.ch | Tel: +41 22 343 69 37 39 Rue Eugène-Marziano, 1227 Geneva, Switzerland
- Return Policy | Jeweltech | High Jewelery Creations | Geneva
Since 1989, Jeweltech has specialized in High Jewelry. Jewelery transformations, repairs of rings, bracelets and necklaces and creation of bespoke luxury jewellery. We offer products such as engagement rings, rings with precious stones, earrings, bracelets and necklaces with diamonds or precious stones, gift ideas for birthdays and weddings; Cleaning, polishing, engraving services, carried out by craftsmen in our workshops in Geneva, Swiss quality RETURN POLICY RETURN AND EXCHANGE POLICY This Returns and Exchanges Policy details your options as to how you can cancel a contract with Jeweltech Sàrl , how you can return your purchase and your rights to a refund or exchange. RIGHT OF CANCELLATION All our products are made to measure and made to order by the customer, for this reason no refund is possible except in the event of cancellation within 24 hours of sending the online order. Once the product has been received, complaints are possible for any problem due to serious imperfections in the materials or stones. Claims must be sent with photos attached, within 3 days of receipt of the goods and without having worn the product, otherwise no claim will be considered. In these latter cases, to cancel the contract and return your product(s), you can contact our Customer Relations Center on info@jeweltech.ch . RETURN PROCESS 1. Contact the Customer Relations Center on info@jeweltech.ch ; 2. Send the photos of the problem within the time indicated. You may be asked at this stage to provide additional information about the product so that we can make an initial assessment of its condition; Wait for our positive response if the complaint is accepted. 3. You agree a pick-up date with our logistics partner. 4. Please complete the return form contained in the positive response email and sign it. 5. You must include in the packaging the completed return form with the product as well as all of its accessories, the free items you received as part of your order, the Guarantee Card and all other documents, in their original box; 6. Please reseal the package 7. On the agreed date, our logistics partner will bring you the prepaid waybill and collect the sealed package. You must retain proof of the return shipment, and we accept no liability in the event that you are unable to provide such proof. Only goods received by the distribution center of our Jeweltech store will be eligible for a refund or exchange. If you decide to use a logistics partner different from the one provided by us, you will be responsible for any risk of loss or damage to the product during transit until the product is in our possession. CONDITIONS FOR RETURNING PRODUCTS We will verify that the returned product meets the conditions of the Returns and Exchanges Policy and, if so, we will issue the applicable refund or exchange. Our products must be returned in new and undamaged condition, undamaged, with all protective materials in place and with any tags and stickers affixed to them (if applicable), along with the box and original Jeweltech packaging, including all accessories and documents. We reserve the right not to accept any returns if the product shows signs of wear, or has been used or altered from its original condition in any way or, we may reduce the amount of any refund or exchange applicable accordingly. All returns will be subject to rigorous Quality Control (“ CQ”) by us to ensure that the returned products comply with these quality requirements. If the products do not meet QC standards, we will refuse the return, and the products will be returned to you. If the returned product meets the QC, we will issue the applicable refund or exchange. Failure to comply with these Conditions of Sale will give us the right to refuse the returned product and send it back to you, at your expense. NON-EXCHANGEABLE AND NON-REFUNDABLE PRODUCTS Orders for products which have in any way been custom-tailored to you cannot be canceled and such products cannot be returned to us for exchange or refund. These include products that have been engraved or embossed. Products that have been opened or whose original seal has been removed cannot be returned to us. The products must be returned to us unused, unopened and with the original seal; otherwise, we will not be able to accept them. REFUNDS You may return a purchased product for a refund, provided the return complies with these Terms of Sale, in particular (a) the Right to Cancel and (b) the Returns Process above. In the event that the return complies with these Conditions of Sale, the buyer is in principle reimbursed using the same means of payment as that used by the buyer for the initial transaction, within fourteen (14) days from from the date of receipt of the withdrawal request. However, we may defer the refund until the day of receipt of the product which is the subject of the return or upon receipt of proof of dispatch of the product by the buyer, the date retained being that of the first of these facts. The costs of the initial delivery will be refunded where applicable, unless you have chosen a method other than standard delivery. In this case, additional costs (if applicable) will not be refunded. TRADES If a product is to be returned to the Jeweltech Stores distribution center to be exchanged for a less expensive product, only the purchaser of the returned product will be entitled to a refund of the difference in price. If a product is returned in order to exchange it for a more expensive product, you will have to pay the price difference via iban which will be sent to you with the invoice by e-mail.
- Custom Creation | Jeweltech | Haute Joaillerie | Genève
Since 1989, Jeweltech has specialized in High Jewelry. Jewelery transformations, repairs of rings, bracelets and necklaces and creation of bespoke luxury jewellery. We offer products such as engagement rings, rings with precious stones, earrings, bracelets and necklaces with diamonds or precious stones, gift ideas for birthdays and weddings; Cleaning, polishing, engraving services, carried out by craftsmen in our workshops in Geneva, Swiss quality Custom creation Create your custom jewelry For many years, Jeweltech has been creating unique, custom-made jewelry, designed to fully reflect your desires. Each creation begins with a dialogue with our expert jewelers in Geneva, to transform your imagination into an exceptional piece. STEP 1: DRAWING We begin by bringing your ideas to life with an initial personalized drawing. Each line reflects your desires and our expertise, and we offer various options to refine the creation. You can also send us your own sketch, which we will transform into a unique piece of fine jewelry. STEP 2: 3D MODEL / WAX A 3D representation of your jewelry is created, then transformed into a wax model, an essential step to accurately visualize the aesthetics and proportions of the piece. This phase allows you to collaborate with our team to make final adjustments and ensure that every detail perfectly reflects your wishes before the final creation of your custom-made jewelry. STEP 3: FINAL PREPARATION After a final validation, we will start production: Creation of your custom jewelry Setting the stones Refining the final details Personalized engraving Delivery of your unique piece Engagement rings Getting engaged is a unique moment in life, and choosing your custom engagement rings is an essential step. These pieces of jewelry become a symbol of love, destined to last for generations of your family. At Jeweltech, a jewelry workshop in Geneva, we assist you in the complete creation of your personalized engagement rings, from A to Z. You can choose the shape, the stones, add a personalized engraving with a date or a special phrase, and follow step by step the manufacturing of your custom rings, made with precision and know-how. Every detail is designed to reflect your unique love story. If you're visiting Geneva, we invite you to visit our workshop for direct contact with our artisans. Alternatively, remote support allows you to stay informed every step of the way, ensuring your personalized engagement rings perfectly match your desires and uniquely symbolize your love.
- Privacy Policy | Jeweltech | High Jewelery Creations | Geneva
Since 1989, Jeweltech has specialized in High Jewelry. Jewelery transformations, repairs of rings, bracelets and necklaces and creation of bespoke luxury jewellery. We offer products such as engagement rings, rings with precious stones, earrings, bracelets and necklaces with diamonds or precious stones, gift ideas for birthdays and weddings; Cleaning, polishing, engraving services, carried out by craftsmen in our workshops in Geneva, Swiss quality Privacy POLICY COOKIES POLICY This information notice, relating to the use of cookies and similar technologies on the site (here referred to as « Site »), is made available to the user/visitor of the Site (« you »), in accordance with the European and Italian standards for the processing of personal data and electronic communications. Jeweltech Sàrl has its registered office at Rue Eugène-Marziano 39, 1227 Geneva, Switzerland. In this cookie policy we use the term Jeweltech (and “we”, “us” and “our”) to refer to the registered office of Jeweltech Sàrl at the address registered above. COOKIES: WHAT ARE THEY? A cookie is a very small text file that the websites visited by the user send to the users computer or mobile device. It is then stored there before being re-transmitted to these sites each time the user reconnects to them. Cookies allow the Site to record the actions and preferences of the user (for example identifiers, the language chosen, the various viewing parameters, etc.) so that the latter is not obliged to enter them again. again the next time they visit the Site or while navigating from one page to another. Cookies are therefore used for the purposes of computer authentication, session monitoring and storing information on the activities of users accessing a site. They may contain a unique identification code which makes it possible to keep track of the users browsing on the Site itself, for statistical or advertising purposes. During his navigation on a site, the user may also receive, on his computer or mobile device, cookies from sites or web servers other than those of the visited site (so-called “Third-party cookies”). Certain operations could be impossible without the use of cookies which, in certain cases, are technically necessary for the operation of the Site. There are different types of cookies, whose function varies according to the characteristics, and these can remain on the users computer or mobile device for different periods of time: for example, session cookies, automatically deleted when the browser is closed; persistent cookies remaining on the users device until a pre-established date. In accordance with the regulations in force, the explicit consent of the user is not always necessary for the use of cookies. Technical cookies in particular do not require this consent. In other words, these are cookies that are essential for the proper functioning of the Site or necessary for the performance of activities requested by the user. On the other hand, functional cookies, used to activate specific functionalities of the Site as well as a series of selected criteria (such as the language or the items you wish to purchase) in order to optimize the quality of the services offered; analytical cookies, including from third parties, to understand how you and other Internet users use the Site; advertising cookies, intended to create profiles concerning the user, and used to offer you advertising messages in relation to the preferences you have indicated in the context of your online browsing, and cookies from social networks (such as Facebook) which allow your interaction with the social network, require the prior consent of the visitor to the Site. WHAT COOKIES ARE USED ON THE SITE? 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The different cookies can be divided into several types: • technical and essential cookies, namely navigation or session cookies, strictly necessary for the operation of the Site and to allow you to take advantage of certain content and services to which you wish to access; • functional cookies, used to enable specific features of the Site as well as a series of selected criteria (such as the language or the items you wish to purchase) in order to to optimize the quality of the services offered; • analytical cookies, including from third parties, to understand how you and other Internet users use the Site; • marketing cookies, also from third parties, intended to create user profiles and used to offer you advertising messages related to the preferences you have indicated in the context of your online browsing; • social network cookies which are third-party cookies (such as Facebook) allowing your interaction with the social network. Functional cookies, analytical cookies, advertising cookies and social network cookies will only be activated and used on the Site if you have given your consent to their use. Cookies from third parties, i.e. from sites or Internet servers other than those of jeweltech.ch , are also used for specific purposes of said third parties. HOW TO ACTIVATE OR D DISABLE COOKIES? Navigator You can activate, block or deactivate (totally or partially) cookies using the specific functions of your browser: if you choose to deactivate all or part of the cookies (technical or functional, and even those from third parties), it is possible that the Site is no longer available or that certain services or particular functions of the Site are unavailable or do not work correctly, and/or that you must modify or manually enter certain information or preferences each time you visit the Site. 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Your preferences regarding the use of cookies on the Site will in turn be recorded in a dedicated technical cookie, which includes all the characteristics indicated in the Table of cookies. However, in some cases this cookie may not work correctly: we advise you to delete the cookies that you do not wish to use and to block their use using the functions of your Internet browser. If you use multiple devices or internet browsers to access the Site, or if you delete cookies from your device, your cookie preferences will be reset. OTHER INFORMATION For more information on the different types of cookies, their methods of use and their characteristics, please consult the sites (completely independent of the manager and accessible free of charge) www.AllAboutCookies.org and www.youronlinechoices.eu . If you wish to obtain general legal information on cartier.com and on the use of the Site, please consult the General Conditions of Use of the Site. For more information regarding the processing of personal data carried out by cartier.com via the Site, please consult the Privacy Policy. CONTACT US If you have any questions or comments regarding this Privacy Policy or Cookies Policy, or privacy-related matters generally, please contact us at the address listed below. You can also use this address if you wish to request access to the personal information we hold about you, or to unsubscribe from any marketing communication emails. If you have any questions about this Privacy Policy or Cookies Policy or how your information may be processed, please contact: Jeweltech Sàrl - High Jewelery info@jeweltech.ch | Tel: +41 22 343 69 37 39 Rue Eugène-Marziano, 1227 Geneva, Switzerland
- Jeweltech | High Jewelery Creations | Geneva
Since 1989, Jeweltech has specialized in High Jewelry. Jewelery transformations, repairs of rings, bracelets and necklaces and creation of bespoke luxury jewellery. We offer products such as engagement rings, rings with precious stones, earrings, bracelets and necklaces with diamonds or precious stones, gift ideas for birthdays and weddings; Cleaning, polishing, engraving services, carried out by craftsmen in our workshops in Geneva, Swiss quality Discover our latest exceptional collection Contact Us High Jewelry in Geneva, exceptional know-how Jeweltech, a jewelry house in Geneva, has always created exceptional custom jewelry for major brands and individuals alike. Our workshop masters all stages of fine jewelry: personalized design, setting, high-end polishing, laser engraving, as well as the transformation and repair of jewelry. Our mission: to bring your desires to life with precision and elegance, while guaranteeing the impeccable quality typical of Swiss jewelry. OUR HISTORY A family-owned Swiss Haute Joaillerie house Francisco Rojas founder Since childhood, my life as a craftsman was all mapped out. I loved watching my father create jewelry, and as a teenager, I began practicing in his workshops, using the gold and precious stones he provided me to make and set jewelry. I trained as a jeweler in Geneva before moving to Granada, my father's hometown. There, I had the opportunity to create and set jewelry for numerous jewelers and a few wealthy clients. In 1989, I returned to Geneva, Switzerland, armed with this solid experience, and founded Jeweltech, a family jewelry house. Today, surrounded by my daughters, we form a small business attentive to each client, dedicated to the creation of exceptional custom jewelry. accessible Jewelry is a fascinating world that captivates with its beauty, the complexity of its creations, and its exclusivity. At Jeweltech, a jewelry workshop in Geneva, our ambition is to open these doors. We want to make luxury jewelry an accessible world: a dream that you can now make a reality. Creating a unique, custom piece always begins with your imagination and desires. Through seamless collaboration between our experts and our clients, we are committed to creating exceptional personalized jewelry. Every piece we make is the result of your vision and our expertise. After each collaboration, we are proud to say that you become an integral part of the essence of Jeweltech, reflecting our passion for fine jewelry and bespoke creations in Geneva. FOLLOW JEWELTECH ON INSTAGRAM @jeweltechgeneva Let's get to know Making a piece sometimes requires a lot more work and attention depending on its complexity. To ensure the result, our team must first discuss with you to be able to produce the jewel you want. Do not hesitate to contact us, send us your ideas and ask us all your questions. We will respond as soon as possible.
- Services | Jeweltech | High Jewelery Creations | Geneva
Since 1989, Jeweltech has specialized in High Jewelry. Jewelery transformations, repairs of rings, bracelets and necklaces and creation of bespoke luxury jewellery. We offer products such as engagement rings, rings with precious stones, earrings, bracelets and necklaces with diamonds or precious stones, gift ideas for birthdays and weddings; Cleaning, polishing, engraving services, carried out by craftsmen in our workshops in Geneva, Swiss quality Our services Transformation Over time, our tastes evolve, and so do our jewelry. It's only natural to give them a second life through custom jewelry transformations. At Jeweltech, a jewelry workshop in Geneva, we help you recreate your jewelry according to your desires, giving it a contemporary and unique shape. Each piece is reborn under the sign of your personal style and your love story, while retaining Swiss quality and know-how. Price on request Repair Bring your damaged jewelry and watches back to life with Jeweltech, a jewelry workshop in Geneva. We offer custom jewelry repairs, including necklaces, bracelets, rings, and earrings, as well as luxury watch refurbishment. Each piece is restored with precision and expertise to restore its original shine and aesthetics. Trust our Swiss jewelry workshop to give your precious jewelry a new lease on life. Price on request Laser engraving At Jeweltech, a jewelry workshop in Geneva, we create custom engravings to add a personal touch to your precious jewelry. You can engrave a name, date or special phrase, depending on the space available on the coin. Each engraving can also be erased and replaced, allowing your jewelry to adapt to new stories and memories, while maintaining its elegance and handcrafted quality. Price on request resizing At Jeweltech, a jewelry workshop in Geneva, we offer a precise sizing service for your rings, bracelets, necklaces and other jewelry. Each piece is fitted with care and expertise to ensure perfect comfort, impeccable aesthetics and optimal longevity. We complete this service with a custom polishing and finishing, so that your jewelry regains its original shine and unique elegance. From 80 CHF excluding VAT Polishing Restore your jewelry to its original shine with expert polishing. At Jeweltech, a jewelry workshop in Geneva, each piece of jewelry is carefully diagnosed before being treated to restore its brilliance and authenticity. We carry out a professional polishing followed by a passage in an ultrasonic bath, which eliminates all impurities and restores the natural shine of your precious jewelry. From 80 CHF excluding VAT depending on wear. Rhodium plating Restore shine and color to your jewelry with rhodium plating. At Jeweltech, a jewelry workshop in Geneva, we carry out rhodium plating of your jewelry, a technique which consists of depositing a thin protective layer on your pieces. Rhodium plating provides shine, protection and color uniformity, and is suitable for all types of materials, ensuring that your precious jewelry regains its original shine and beauty. From 80 CHF excluding VAT depending on the size.
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- Engagement and Wedding Rings | Jeweltech | High Jewelery Creations | Geneva
Engagement & Wedding Atelier Haute Joaillerie Genève Filter by Category All Rings Price CHF450.00 CHF490.00 Equipment Cut 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 Finition Brossée Polie Sablée Satinée Épaisseur 2mm 3mm 4mm 5mm 6mm Sort by Quick View Wedding band in 3N yellow gold and diamond Price From CHF490.00 Quick View 3N yellow gold wedding band Price From CHF450.00 Quick View Wedding band in rhodium-plated 18 ct white gold Price From CHF450.00
- Gift Ideas | Jeweltech | High Jewelery Creations | Geneva
gift ideas Atelier Haute Joaillerie Genève Filter by Category All Rings Earrings Necklaces Wristbands Price CHF240.00 CHF1'190.00 Couleurs Equipment Cut 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 Sort by Quick View Geneva Colors Vibes "Purple" Price CHF290.00 Quick View Geneva Colors Vibes "Black" Price CHF290.00 Quick View Pendant with Opal in pink gold "Blue Sky" Price CHF1'190.00 Quick View Ring "Little Star" Price CHF240.00 Quick View Ring "Diamond Cross" Price CHF290.00 Quick View Earrings "Sapphire drop" Price CHF600.00 Quick View Earrings "Diamond drop" Price CHF650.00 Quick View Bracelet "Sapphire Drop" Price CHF550.00 Quick View Bracelet "Diamond Drop" Price CHF600.00 Quick View Ring "Sapphire Drop" Price CHF500.00 Quick View Ring "Diamond drop" Price CHF550.00 Quick View Earrings "Lavender Evolution" Price CHF800.00 Quick View Earrings "Lavender" Price CHF600.00 Quick View Pendant, Daisy Price CHF1'150.00 Quick View Geneva Colors Vibes Blue Sky Price CHF290.00 Quick View Geneva Colors Vibes Blue Jeans Price CHF290.00 Quick View Geneva Colors Vibes Green Price CHF290.00 Quick View Geneva Colors Vibes Yellow Price CHF290.00 Quick View Geneva Colors Vibes Pink Price CHF290.00 Quick View Geneva Colors Vibes Purple Price CHF490.00 Load More

